If you cancel a scheduled appointment within 72 hours, there is a 10% rescheduling charge.  We respect the commitment made to you when you schedule and we turn away other clients to honor your request.  Replacing an appointment canceled within 72 hours is often difficult:(.    Just as hotels, airlines, and many services have a cancellation fee, they often can readily fill that canceled spot.  We can't as that entire half or full day is blocked for you, as such canceled appointments are challenging for us.  We understand things come up that are more important than us:)    We only ask your understanding:) - Thank you:)